What are your prices?

Our prices are subject to the model. We recommend you check out our website to choose the model. We will send you the price after your company contact us for further information.

Do you have a minimum order quantity?

No, minimum order quantity 1PCS

Can you supply the relevant documentation?

Yes, we can provide most documentation including CE certificates, Certificates of invoice; Insurance; Origin, and other export documents where required.

What is the average lead time?

For accessories, the lead time is about 7 days. For machines, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when we have received your deposit, and we have your final approval for your products. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or cash:
30% deposit in advance, 70% balance before shipping.

What is the product warranty?

24 months since the BL date. We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.